Considerations for Measuring Outcomes
  • What outcomes are standard or commonly measured in the field?
  • What mark the milestones of participant progress or growth along the path towards the desired change you seek?
  • Are these changes you expect within a few months, by the middle of your program, or aim to have as end-of-program outcomes?
  • What are your organizational resources, including staff capacity, for collecting and analyzing data?
  • What are the interests/needs/demands of internal program staff and leaders? What interests in outcomes do your external stakeholders have? Focus on internal needs first.
Considerations for Identifying Metrics & Answering “How will you know?”

When defining metrics, keep the following in mind to ensure alignment with outcomes.
  • Are your metrics directly related to the outcome?
  • Are your metrics specific?
  • Are they measureable and observable? Can they be seen (i.e., observed behavior), heard (i.e., participant interview), read (i.e., client records?)
  • Is it reasonable that you can collect data on the metrics? Is it within your available time and resources to do so?
  • Are there metrics to cover progress in the first third to half of your program, as well as at the end of the program?